Cisco 8961 Phone Training in French

Multilingual – The training can be translated into any language resulting in consistent training and support throughout your entire organization.

Customizable – An exact replica of the end-users’ IP Phone, and can be customized to match your company’s phone number, speed dial names, line extensions, voicemail prompts, soft keys and more.

Flexible – The teachable moment is different for everyone. End users can access training when they need it, with their phone in front of them.

Convenient Support Tool – Your end users and IT staff can use the training as a quick reference to address questions.

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Items covered in this 17 minute training module include:

  • Buttons & Hardware
  • Phone Screen
  • Make Calls
  • Answer Calls
  • Hold & Transfer Calls
  • Conferencing
  • Do Not Disturb (DND)
  • History
  • Directories
  • Shared Lines
  • Voicemail
  • Ringtone
  • Extension Mobility

Browse other training modules available exclusively from End User University:

– REDUCE HELP-DESK CALLS
– ELIMINATE EMPLOYEE DOWNTIME
– INCREASE PRODUCT ADOPTION

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