EUU hosts the programs in our cloud-based training platform via a dedicated server. Each client is provided a secure, unique link to their personalized training page to provide their team. There are 3 ways for users to access the training; however, we recommend method #1 as this option provides the easiest and quickest access to training for your team:
1. IP Address*– Allows all users within a specific range of IP addresses to automatically access the portal, without having to login. This method is the most efficient for both administrators and end-users. Individual usage is not able to be tracked with this method.
2. User List – For clients who have a specific list of users they want to allow to access the training. A user ID and password is required. Logins may be an email address, network ID or another unique identifier. The User List is uploaded by the client, partner, or EUU admin. Individual usage is able to be tracked.
3. Administrator Control – Administrators can manually set up end users and provide them with a login and password. This method is not recommended for large companies.
Our training modules are SCORM-compliant for companies that would like to include training in their LMS (Learning Management System). We can package the training modules in an enhanced Flash format optimized for desktop computers, an mp4 video built for mobile users, or both.
Instead of the training being hosted on End User University’s servers, there is an alternative. A virtual machine containing all your licensed products can be created to be hosted on your VMWare ESX or Hypervisor.
Looking for live training classes? Our live training experts combine technical product knowledge, change management strategies and engaging interpersonal skills to offer an end-user training approach that ensures your employees’ success with their new devices, and drive a return on your Unified Communications or Technology investment.
Some of our live training offerings include:
Support for Deployment Team Leaders
End User Training Program Design, Development and Implementation
Train the Trainer
Customized At-a-Glance Reference Materials
User Acceptance Testing
Training can be delivered the following ways:
On-Site – Ideal for large groups of users
Webinar – Ideal for smaller groups of users in remote locations
Audio Conferencing– Also ideal for smaller groups
Contact us today for more information about live training classes.
QUESTIONS? Call a EUU Training Specialist today at 1-888-464-9428 ext-105 to discuss your training needs or to see a demo of our cloud-based training platform.
Browse our course catalog product demos by choosing one of these manufacturers: