CISCO 7962 in German

Multilingual – The training can be translated into any language resulting in consistent training and support throughout your entire organization.

Customizable – An exact replica of the end-users’ IP Phone, and can be customized to match your company’s phone number, speed dial names, line extensions, voicemail prompts, soft keys and more.

Flexible – The teachable moment is different for everyone. End users can access training when they need it, with their phone in front of them.

Convenient Support Tool – Your end users and IT staff can use the training as a quick reference to address questions.

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Items covered in this 70 minute training module include:

  • Hardware
  • Buttons
  • Logon
  • Adjust Ringer Volume
  • Change Ring Type
  • Change LCD Contrast
  • Adjust Phone Base Angle
  • Call Using the Handset
  • Call Using the Headset
  • Call Using the Speakerphone
  • Call Using the Softkey
  • Answer with the Handset
  • Answer with the Headset
  • Answer with the Softkey
  • Answer with the Speakerphone
  • Place a Call Using Redial
  • Hold and Resume
  • Forward a Call
  • Multiple Call Handling
  • Perform a Consultation Transfer
  • Perform a Blind Transfer
  • Mobile Connect
  • Place a Conference Call
  • Join a Call
  • Park a Call
  • Pick up a Call within a Group
  • i-Diver
  • Services
  • Missed Calls
  • Received Calls
  • Placed Calls
  • Personal Directory
  • Corporate Directory
  • Clear All Directory Calls
  • To Log on to Voicemail
  • Changing Your Password
  • Change Your Greeting
  • Change Your Recorded Name
  • Setup Email Audio Device
  • Voicemail with E-mail
  • Voicemail with Phone
  • Record and Send a Message
  • Transfer to Voicemail
  • Communications Manager
  • Setup and Login
  • Line/Call Forwarding
  • Speed Dials
  • Directory
  • Address Book
  • Fast Dials
  • Mobility Remote Destinations
  • Mobility Access Lists
  • User Settings
  • Unity Assistant
  • Personal Options
  • Phone Menu Preferences
  • Message Playback Preferences
  • Transfer Rules
  • Passwords
  • Greetings
  • Notification Devices
  • Contacts
  • Private Lists
  • Help
  • Expansion Unit
  • Parts
  • Contrast
  • Answer Calls
  • Headset
  • Hold
  • Transfer

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