The Avaya Deskphones are powerful communication solutions which deliver a consistent experience for the end user across a variety of devices and interfaces.
This training program covers both the 9608 and 9611 Desk phones. There are a few minor differences between the two phones, and overall the two models are essentially the same in terms of features and functionality. The 9608 model has a lower resolution black and white display, while the 9611 model has a higher resolution color display. There is a USB Port available only on the 9611 Desk phone.