CISCO Communications Manager 6, 7, or 8

Cisco Unified Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile networks, enabling easy collaboration every time from any workspace. Cisco Unified Communications Manager (UCM) is the powerful call-processing component of the Cisco Unified Communications Solution. It is a scalable, distributable, and highly available enterprise IP telephony call-processing solution.

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Items covered in this 13 minute training module include:

  • Set-Up & Log On
  • Line Settings or Call Forwarding
  • Speed Dials
  • Phone Services
  • Directory
  • Personal Address Book
  • Fast Dials
  • Mobility Remote Destination
  • Mobility Access List
  • User Settings

Browse other training modules available exclusively from End User University:

– REDUCE HELP-DESK CALLS
– ELIMINATE EMPLOYEE DOWNTIME
– INCREASE PRODUCT ADOPTION

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