CISCO 8800 Series IP Phones

This training program covers the 8800 Series Models for the Cisco IP Phone 8811, 8841, 8851, and 8861. The 8811 model has a monochrome or gray scale phone screen. The 8841 includes a full color five inch display screen. The 8851 builds upon the 8841 with the inclusion of Bluetooth, a 2.5 Watt USB port, and support for up to 2 Key Expansion Modules. The 8861 further builds on the 8851 with the addition of Wi-Fi capability, 10 Watt Fast Charging USB port in the back, audio in/out ports, and support for up to 3 Key Expansion Modules.

For the purposes of this training program we will focus on the 8851 desk phone.

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Items covered in this 47 minute training module include:

  • Buttons and Hardware
  • Sound Control
  • Ringtone
  • Brightness
  • Answer Calls
  • Make Calls
  • Hold and Transfer Calls
  • Forward Calls
  • Conference
  • Meet Me Conference
  • Contacts
  • Recent Calls
  • Shared Lines
  • Group Pickup
  • Mobile Connect/Single Number Reach
  • Park Calls
  • Paging System
  • Intercom Calls
  • Speed Dials
  • Bluetooth and Mobile Integration
  • Voicemail Access
  • Extension Mobility

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