Avaya 4620 & 4621 Series

If you are not active on another call, answer the call using your handset, headset or speakerphone.

If you are active on call already, place the active call on hold, and then answer the incoming call. Note that the current call will be placed on hold automatically by pressing the call appearance for the incoming call. If the call appearance for the incoming call is not displayed on the current display screen page, use the left right arrow keys to cycle through the display screen pages. When you locate the call appearance for the incoming call, press the call appearance button to answer.

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Items covered in this 21 minute training module include:

  • Answer a Call
  • Plae a Call
  • Speakerphone
  • Hold
  • Redial
  • Transfer
  • Send All Calls
  • Conferencing
  • Add a Speed Dial
  • Place a Call from Speed Dial
  • Edit a Speed Dial
  • Delete a Speed Dial
  • Viewing a Call Log
  • Placing a Call from Log
  • Saving as a Speed Dial
  • Deleting a Call Log Entry
  • Directory
  • Activate Call Forwarding
  • De-activate Call Forwarding
  • Logging onto the Phone
  • Logging off the Phone
  • Security Code
  • Display Contrast
  • Visual Ring
  • Ring Pattern
  • Redial
  • Phone Screen on Answer
  • Phone Screen on Calling
  • Display Call Timers
  • Call Appearance Width
  • Enabling/Disabling Call Log
  • How to Program Abbreviated Dialing
  • How to Use Abbreviated Dialing
  • Voicemail
  • Expansion Unit

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